Canceling Furniture Orders
Once you have placed your order you have up to 2 business days to contact us to cancel your furniture order and have the amount refunded to your credit card. After 2 days, furniture orders are non-refundable. These non-refundable orders include all furniture lines. If you are at all uncertain about what you are ordering, please contact us so we can answer any questions before you place your order. Most items arrive in store, within 5 to 6 weeks. In the event that your item is on back order, we will notify you of the estimated arrival date.
Furniture can be returned or exchanged, less all shipping fees plus a 20% restocking fee, within 7 days. All other items, can be exchanged in new condition within 30 days. Pink Peony Home & Finds wants its customers to be completely satisfied with their purchases and shopping experience, so if you are not satisfied with your purchase for any reason please contact us for a return within 7 days of receiving your item. If you receive an item that is damaged or defective please notify Pink Peony Home & Finds within 24hrs of receiving the item. We will gladly replace it for you at no additional cost.